Commercial Insurance Account Manager

Currently seeking a Commercial Lines Account Manager to work in our New Bern, NC office. The Insurance Center is a full-service, independent insurance agency offering personal lines, commercial lines, life and health insurance.

Requirements:

North Carolina Property and Casualty License or equivalent. (must be able to be attained within 90 days of hire)
Prior experience working within the Insurance Industry preferred.
Applied Epic knowledge preferred.
Strong customer service and communication skills.
Ability to build client relationships.
Effective time management skills, willingness to learn, and be coachable.
Proficient computer skills including MS Office, Excel, and Outlook.

Responsibilities:

Assisting clients with a variety of insurance applications and policies.
Issuing policies/binders, processing policy change requests, and processing payments.
Assisting clients with quotes, renewals, and re-writes.
Prepare Proof of Insurance and issuing Certificates of Insurance.
Build and maintain relationships with clients and teammates.
Provide support to Commercial Lines Producers.
Utilize the Agency Management System to document all activity performed and log insured and carrier correspondence.
Accept and process insured payments, respond to billing/cancellation inquiries and process cancellations.
Provide backup support, such as answering incoming calls, and other administrative work as needed.
Send documentation to insureds to obtain signatures (including eSignatures), in a timely fashion, and maintain in Agency Management System or within carrier systems.
Adhere to Agency Errors & Omissions guidelines.

Compensation and Benefits:

Pay based on experience.

Generous benefits package including:

FULLY PAID Health and Dental Insurance immediately upon hire.
401k with employer match
Paid time off (PTO) and Paid Holidays
Paid coursework, exam fees and continuing education for P&C Licensure.

Compensation: $42,000.00 - $78,000.00 per year

Founded in 1926, The Insurance Center began with CD Lancaster selling insurance from the Elks Building in New Bern, NC. In 1983, his son Claude and Rufus McAden merged with the Rexford Willis Agency to form Lancaster McAden, Willis Smith Company – The Insurance Center.

Today the agency has grown into full-service insurance agency with over 45 employees and multiple branches. The Insurance Center services clients across the South East and specializes in personal, business and hospitality insurance.

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

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Benefits of working as an Independent Insurance Agent

Career advancement in a growing field

With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)

Flexibility

Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)

Make a Difference

Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)

Job Security

Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)